Terms & Conditions

 1.   Payment Methods
 2.   Shipping

 3.   Non-US Shipping Policies
 4.   Security Returns

1. Payment Methods

 Accepts the following payment methods:

• Credit Cards
• United States $ denominated checks drawn from United States banks
• United States $ denominated money orders

Credit Cards

 Accepts Visa, MasterCard, American Express, Every time you make a purchase you will be asked you enter you credit card information. We will not charge you¡¯re card until you shipment has been sent. Go to our Security Information Page to find more.

Checks and Money Orders

 Accepts United States $ denominated personal checks drawn from United States¡¯ banks, United States $ denominated cashier's checks, and United States$ denominated money orders by mail. It is our policy to fill your order as soon as the check or money order clears. If you require a refund, it will be sent by check. Please mail your check or money order to the address listed at the end of this policy statement. There is a $20.00 penalty charge for all bounced or rejected checks.

 Allows the following payment methods:

• COD Orders
• Wire Transfers & Pre-payment Orders
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COD Orders

 All COD orders must be paid by a certified or cashier¡¯s check.

Wire Transfers & Pre-payment Orders

 You may pay your order in advance via wire transfer or check. Orders pre-paid by check are shipped within 24-hours of check clearance

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2. Shipping Charge

 Each order has variable shipping charge. Please see shipping menu

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3. Non-US Shipping Policies

 In order to avoid confusion due to the complexities of shipping outside the US, we calculate the total cost of the items you have selected and the corresponding non-US shipping charge before you place your order. However, we do not calculate or charge you for local duties or taxes on non-US shipments. You are responsible for paying any taxes, duties, or customs fees charged by your local government. Please check with your local post office for more information.

is required by law to declare an accurate monetary value on all non-US shipments. We are unable to honor any requests to suppress the value of an order on the customs sticker.

The number of items in a multi-box set is determined based on the price of the unit. The actual total will appear in the "Total # items" field when you place an order.

In the event that an order shipped by Air Parcel Post is lost en route, we must wait for the claim to be processed. This can take up to 6 months.

4. Returns

 We absolutely guarantee your satisfaction with our products and service. If you receive a defective item, please contact support@polyusa.com. We will issue you a full refund after you have returned the damaged product. You may also return any item within 15 days of delivery for a STORE CREDIT, however 20% restocking fee will be charge if the item is NOT defective. (shipping & handling charges are not refundable)

 To make a return, please follow the instructions printed on the invoice included with your shipment. Please write the order number in the space provided on your invoice. You must indicate the reason for the return in order to receive a refund credit.

Please send merchandise returns to the address listed on your invoice.

We recommend that you send your return via an insured carrier. We are not responsible for lost returns.